Privacy Policy
1. Data Controller
The responsible party under the General Data Protection Regulation (GDPR) is:
Jana Bittmann
Kunzebornstraße 2, 56077 Koblenz, Germany
Email: support@janaceylan.de
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2. General Information on Data Processing
We take the protection of your personal data very seriously. This privacy policy explains which personal data we collect, how we process it, and which rights you have regarding your data.
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3. Data Collection and Storage
We collect personal data when you register for our services, purchase a product, or interact with our website.
This may include:
- Name
- Email address
- Billing address
- Payment details
- Date of birth (if provided)
- Website usage data (via cookies and tracking tools)
This data is processed exclusively for contract fulfillment, service provision (e.g., Destiny Matrix Readings, courses), and invoicing.
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4. Legal Basis for Processing
We process your data based on the following legal grounds under Art. 6 GDPR:
- Contract fulfillment (Art. 6(1)(b) GDPR): To provide the digital products or services you purchased.
- Consent (Art. 6(1)(a) GDPR): For sending marketing emails or newsletters.
- Legal obligations (Art. 6(1)(c) GDPR): Compliance with tax laws, invoicing, and legal retention periods.
- Legitimate interest (Art. 6(1)(f) GDPR): Improving our services and website experience.
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5. Data Sharing
(1) We do not share your personal data with third parties unless necessary for contract fulfillment. This includes:
- Payment providers (e.g., ThriveCart, Stripe, PayPal) for processing transactions.
- Email marketing tools (e.g., ActiveCampaign, ConvertKit, Mailchimp) if you subscribe to our newsletter.
- Website analytics & tracking (see Section 9: Cookies & Tracking).
(2) Further data transfers only occur with your explicit consent or if legally required.
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6. Data Retention
Your personal data is stored only as long as necessary for processing purposes or as required by legal retention periods.
- Billing data: 10 years (legal tax retention).
- Contact inquiries: 1 year after last interaction.
- Newsletter subscriptions: Until you unsubscribe.
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7. Your Rights under GDPR
You have the right to:
- Access your stored data (Art. 15 GDPR).
- Rectify incorrect or incomplete data (Art. 16 GDPR).
- Request deletion of your data unless legal obligations prevent it (Art. 17 GDPR).
- Restrict processing of your data (Art. 18 GDPR).
- Receive your data in a portable format (Art. 20 GDPR).
- Withdraw consent at any time (Art. 7(3) GDPR).
- Lodge a complaint with a supervisory authority if you believe your data is processed unlawfully (Art. 77 GDPR).
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8. Newsletter & Email Marketing
If you subscribe to our newsletter, we use your email address to send periodic updates about our services. You can unsubscribe at any time via the link in our emails.
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9. Cookies & Tracking
(1) Our website uses cookies to enhance user experience and enable certain functions. These are small text files stored on your device.
(2) We use the following tracking tools:
- Google Analytics – Website analytics (only with consent).
- Meta (Facebook) Pixel – For advertising and retargeting.
- ThriveCart Cookies – To track affiliate commissions (if applicable).
(3) You can disable cookies in your browser settings, but this may impact website functionality.
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10. International Data Transfers
If we process your data outside the European Economic Area (EEA) (e.g., using US-based services like Kajabi, ConvertKit, or ActiveCampaign), we ensure compliance with GDPR through:
- EU Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs) with third-party providers
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11. Automated Decision-Making & Profiling
(1) We do not use fully automated decision-making that produces legal effects.
(2) However, we may use profiling techniques for:
- Segmenting users for marketing campaigns.
- Analyzing website behavior to improve user experience.
- Personalizing email content based on purchase history.
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12. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, manipulation, or loss. This includes:
- SSL encryption for secure transactions.
- Restricted access to sensitive data.
- Regular security updates for all systems.
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13. Changes to This Privacy Policy
We may update this policy to reflect legal changes or new services. The latest version is always available on our website.
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14. Contact
For any questions regarding your data or this privacy policy, please contact:
Jana Bittmann
Email: support@janaceylan.de